Who we are
This website is operated at https://uhome5g.my.
We provide information and application forms for U Mobile home internet and related services.
Information we collect
When you submit a form on this website, we may collect basic information such as your name, contact number, email address, and address.
This information is used only to respond to your enquiry, process applications, or contact you regarding our services.
We do not collect unnecessary personal data.
Cookies and tracking
This website uses cookies to improve performance and understand how visitors use the site.
We may use tools such as Google Analytics and Google Ads to track visits, page views, and form interactions.
These tools may collect non-personal data such as IP address, device type, browser, and visit behavior.
Cookies help us improve user experience and advertising performance.
Third-party services
Some pages may include third-party services such as Google reCAPTCHA, Google Ads, or embedded content.
These services may collect data according to their own privacy policies.
We do not control how third-party platforms handle your data.
How we use your data
Your information is used only for:
- Responding to enquiries
- Processing applications
- Contacting you about requested services
We do not sell, rent, or trade your personal data to third parties.
Data retention
We keep personal data only for as long as necessary to fulfill its purpose or comply with legal requirements.
Data that is no longer needed will be removed securely.
Your rights
You may request access to the personal data we hold about you.
You may also request correction or deletion of your data, subject to legal or operational requirements.
Data security
We take reasonable steps to protect your personal data from unauthorized access, misuse, or disclosure.
However, no online system is completely secure.
Changes to this policy
This privacy policy may be updated from time to time.
Any changes will be published on this page.
Contact
If you have questions about this privacy policy or how your data is handled, you may contact us through the website.